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Creating a Culture of Winning: Culture Series

Creating a culture of winning is a process, not a destination. It is a continuous, ever-evolving environment intentionally built through dedication and focus. Every day the culture is being created around us by what we do or don’t do as leaders.

It is our responsibility to be aware of this fact and act in ways that deliver the leadership quality necessary to influence and shape the environment to set the stage for the desired culture. If we want a culture of winning, the environment that consistently performs at its highest potential, we must own that goal and structure the behaviors and actions to construct it. There are many ways of going about this. Gapology provides these methods in clear, teachable steps. Here is what we recommend to create these types of winning cultures.

  • Define what “winning” looks like. What does that term mean to you, your team, and your organization? Does everyone know it? How would you describe it if asked? Be very specific about this. Have a vision of what achieving it would look like. Remember, winning is a movable target, with many fluid steps along the way, but the key is establishing clear objectives to build your strategy.

  • Define the Key Performance Indicators (KPIs) to measure success. The targets you seek must be measurable and trackable so you know if you are on the right track. Post these results for all to see. This level of transparency allows others to connect to your vision of winning and their involvement in its success.

  • Define the behaviors to deliver the KPIs. What do the actions of your team, as well as your leadership behaviors, need to be to produce the expected results?

  • Execute the behaviors to deliver the KPIs. Once you define the necessary behaviors and can point to the evidence that they will deliver the winning results you seek... train them, set expectations for them, coach them, create accountability around them, and celebrate them when executed at the highest levels.

  • Celebrate the wins. For big wins, celebrate big. For small wins, celebrate small. Make sure that you align the appropriate celebration cadence with the level of impact on the overall goals. Remember that we are what we celebrate. Celebrating the right things, in the right way, at the right time drives repetition and momentum within the team.

A culture of winning isn’t achieved once and sustained on its own. It is an ongoing process that ebbs and flows around and through us. Our responsibility is to understand how we affect it and intentionally formulate our leadership rhythm, communication, direction, and support to impact our team and ourselves in ways that deliver a winning culture every day.


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