TERMS OF USE

Effective Date: September 12, 2026

Welcome to Gapology. This Site is owned and operated by Gapology Institute, LLC ("Gapology," "we," "us," or "our").

These Terms of Use govern your access to and use of www.gapology.org, including the Site's content, educational resources, materials, and links to products and services offered by Gapology or third parties (collectively, the "Site").

By accessing or using the Site, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the Site.

1. USE OF THE SITE

The Site is provided for informational, educational, and commercial purposes, including information about Gapology books, leadership development, training, consulting, speaking, educational resources, podcasts, articles, merchandise, and other offerings.

You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of Gapology or others.

You may not:

Use the Site for unlawful, fraudulent, or unauthorized purposes
Attempt to gain unauthorized access to the Site, its systems, or related accounts
Interfere with the operation, security, or availability of the Site
Introduce malware, malicious code, or other harmful technology
Copy, reproduce, distribute, publish, transmit, sell, license, modify, or create derivative works from Site content except as expressly permitted by these Terms or with written permission from Gapology
Use Gapology names, trademarks, logos, frameworks, or materials in a manner that implies endorsement, sponsorship, certification, affiliation, or authorization that does not exist
Scrape, harvest, or systematically collect information or content from the Site without written permission

Gapology may restrict or terminate access to the Site when reasonably necessary to protect the Site, Gapology, its users, or others, or when these Terms are violated.

2. INTELLECTUAL PROPERTY

The Site and its content are owned by Gapology or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

Gapology intellectual property may include, without limitation:

Books and workbooks
Training and educational materials
Frameworks, models, concepts, and methodologies
Gapology and related branded frameworks, including IMBAR and Speed of Purpose
Videos, podcasts, articles, presentations, graphics, and other media
Gapology names, logos, slogans, trademarks, and branding
Website content and other original materials

Except for rights expressly granted in these Terms or in a separate written agreement, no ownership or other intellectual property rights are transferred to you.

Purchasing a Gapology product or service does not transfer ownership of Gapology's underlying intellectual property.

You may not reproduce, distribute, publish, sell, license, teach, facilitate, modify, or create derivative works from Gapology materials for commercial purposes without Gapology's prior written permission.

3. LIMITED PERSONAL USE

Gapology grants you a limited, non-exclusive, non-transferable right to access and use publicly available Site content for your personal, non-commercial use.

You may download or print individual portions of Site content when the Site expressly permits such use, provided that applicable copyright and other notices are retained.

You may not substantially reproduce, distribute, republish, sell, license, commercially exploit, or present Gapology materials as your own.

Organizations and individuals seeking to use Gapology materials for internal training, facilitation, consulting, education, or other commercial purposes should contact Gapology regarding appropriate licensing or permission.

4. TRAINING, COURSES, AND DIGITAL MATERIALS

From time to time, Gapology may provide access to digital courses, training programs, videos, workbooks, presentations, or other educational materials, either directly or through third-party platforms.

Access to such materials is limited to the purchaser, participant, or other authorized individual or organization, subject to any applicable agreement or license.

Unless expressly permitted by Gapology, you may not share, resell, reproduce, publicly distribute, commercially exploit, or otherwise provide access to these materials to unauthorized persons.

Where an offering includes multi-user or organizational access, the applicable license or written agreement will govern that access.

5. BOOKS, MERCHANDISE, AND OTHER PRODUCTS

The Site may provide information and links concerning Gapology books, merchandise, training, and other products or services.

Gapology does not currently sell products or process purchases directly through www.gapology.org. Instead, the Site may provide links to third-party retailers, fulfillment providers, marketplaces, or other platforms where products or services may be purchased.

Purchases made through third-party websites are governed by the terms, conditions, pricing, shipping, return, refund, privacy, and other policies of the applicable third party.

Gapology does not control and is not responsible for the operation, availability, fulfillment, shipping, returns, refunds, customer service, or other practices of third-party retailers or service providers.

6. TRAINING, CONSULTING, SPEAKING, AND EDUCATIONAL SERVICES

Gapology may provide leadership development, training, consulting, speaking, coaching-related, and other educational services.

These services are intended to support leadership and organizational development. However, Gapology does not guarantee any particular business, financial, organizational, employee, leadership, or performance result.

Results vary based on circumstances, implementation, organizational conditions, individual choices, and other factors outside Gapology's control.

Specific engagements may be governed by a separate proposal, statement of work, agreement, invoice, or other written terms. Where applicable, those specific terms will govern the engagement and will control in the event of a conflict with these general Terms.

7. EDUCATIONAL INFORMATION AND PROFESSIONAL ADVICE

Information provided through the Site is intended for general educational and informational purposes.

Gapology's content is not legal, financial, tax, medical, mental health, or other professional advice.

You are responsible for determining whether any information, recommendation, framework, or approach is appropriate for your circumstances and for obtaining professional advice when appropriate.

8. USER-SUBMITTED CONTENT

From time to time, Gapology may invite visitors or customers to submit comments, reviews, testimonials, photographs, videos, questions, feedback, or other content for potential publication or promotional use ("User Content").

You retain ownership of User Content that you submit.

If you voluntarily submit User Content for publication, promotional use, or another expressly stated purpose, you grant Gapology a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, distribute, and communicate that User Content for the purposes described when it is submitted and for operating or promoting Gapology, subject to the Gapology Privacy Policy and any separate agreement governing the submission.

You represent that you have the right to submit the User Content and that its use by Gapology as permitted above will not violate the rights of another person or entity.

Gapology may choose whether to publish, modify, or remove User Content.

This section does not apply to private inquiries or business communications submitted through the Contact Us forms on the Site. Those communications are handled according to the Gapology Privacy Policy and are not automatically treated as User Content for publication or promotional purposes.

9. TESTIMONIALS

If you voluntarily provide a testimonial, review, photograph, video, or similar endorsement for Gapology's use, Gapology may use that material for legitimate business or promotional purposes when you have authorized such use.

Gapology will obtain appropriate permission before using a person's name, likeness, photograph, testimonial, or other identifying information in promotional materials when such permission is required.

10. THIRD-PARTY WEBSITES AND SERVICES

The Site may contain links to third-party websites, retailers, platforms, applications, social media services, learning platforms, podcast platforms, and other services.

These links are provided for convenience and do not necessarily constitute an endorsement by Gapology.

Gapology does not control and is not responsible for the content, privacy practices, security, availability, products, services, policies, or practices of third-party websites or services.

Your use of a third-party website or service is subject to that provider's applicable terms and policies.

11. PRIVACY

Your use of the Site is also subject to the Gapology Privacy Policy, which is incorporated into these Terms by reference.

12. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE."

GAPOLOGY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RELIABILITY.

GAPOLOGY DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

GAPOLOGY DOES NOT WARRANT THAT SITE CONTENT IS COMPLETE, CURRENT, OR ACCURATE.

YOU ASSUME RESPONSIBILITY FOR YOUR USE OF THE SITE AND FOR DECISIONS YOU MAKE BASED ON INFORMATION PROVIDED THROUGH THE SITE.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, GAPOLOGY INSTITUTE, LLC, AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY RELATED CONTENT, PRODUCT, OR SERVICE.

THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, DATA, OR GOODWILL.

TO THE FULLEST EXTENT PERMITTED BY LAW, GAPOLOGY'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SITE OR A PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID DIRECTLY TO GAPOLOGY FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

14. INDEMNIFICATION

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Gapology Institute, LLC, and its owners, officers, employees, contractors, agents, licensors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

Your violation of these Terms
Your misuse of the Site or Gapology materials
Your violation of applicable law
Your violation of the rights of another person or entity

15. COPYRIGHT AND INTELLECTUAL PROPERTY INFRINGEMENT

Gapology respects intellectual property rights and expects users of the Site to do the same.

If you believe that content associated with the Site infringes your intellectual property rights, please contact Gapology at contact@gapology.org with sufficient information for us to evaluate the concern.

Gapology may take appropriate action in response to a legitimate infringement concern, including removing or disabling access to material where appropriate.

16. PERMISSION TO USE GAPOLOGY MATERIALS

Gapology may make licensing or permission opportunities available for uses of its materials beyond ordinary personal use.

Requests to reproduce, distribute, teach, facilitate, publish, translate, adapt, or otherwise use Gapology materials should be directed to contact@gapology.org.

Permission must be granted in writing. Additional licensing terms or fees may apply.

17. CONFIDENTIAL INFORMATION

Information submitted through ordinary Contact Us communications is handled according to the Gapology Privacy Policy.

Unless a separate written confidentiality agreement applies, communications or materials submitted to Gapology should not be considered confidential or subject to an obligation of confidentiality.

Confidentiality relating to consulting, training, coaching, certification, or other professional engagements may be governed by a separate written agreement.

18. CHANGES TO THESE TERMS

Gapology may update these Terms from time to time as the Site, business practices, services, or legal requirements change.

When changes are made, the Effective Date at the top of these Terms will be updated.

Your continued use of the Site after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Kansas, without regard to its conflict-of-law principles, except to the extent federal law applies.

To the fullest extent permitted by law, legal actions arising from or relating to these Terms or your use of the Site shall be brought in a court of competent jurisdiction located in the State of Kansas.

20. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

21. NO WAIVER

Gapology's failure to enforce any provision of these Terms does not constitute a waiver of that provision or of Gapology's right to enforce it in the future.

22. ENTIRE AGREEMENT

These Terms, together with the Gapology Privacy Policy and any additional terms applicable to particular products or services, constitute the agreement governing your general use of the Site.

Separate written agreements governing specific Gapology services or engagements will control those specific relationships where applicable.

23. CONTACT US

Gapology Institute, LLC
Email: contact@gapology.org